ServiceTonic Network Discovery Tool (STND) is ServiceTonic’s solution that automates the discovery and inventory of network assets such as PCs, servers, monitors, printers, switches, routers, software, etc.
ServiceTonic Network Discovery Tool is fully integrated with the ServiceTonic CMDB, allowing all inventory information to be available in the CMDB, providing more control over the managed technology infrastructure and detailed information for audits. For this very reason, the CMDB module is required to access this solution.
During this tutorial we will talk about slaves and masters: slaves are versions that are generated from the master and installed in those locations where the master cannot scan.
The masters are those which are recommended to receive the information from the scanning of the slaves and from where the assets will be exported and then imported into the CMDB.
Once the assets are scanned and imported from the slaves to the master, they are added to the CMDB module. Now all assets can be accessed from the ServiceTonic application.
To first access the master (here is where the slave will be generated), it must be done from ServiceTonic:
The steps to add the assets to ServiceTonic are the following: